Portals
Within any large organization, the proliferation of applications, web sites, and information continues to increase at an astonishing rate. The organization's customers and employees are mobile, geographically disperse, and constantly changing. Keeping up with who needs what information and where can it be obtained is a complicated process that will never satisfy all needs.
Whether B2E, B2C or B2B, a web portal is designed to consolidate business and technical services into a single point of access for a specific universe of users. These portals can be used to share and disseminate information internally and externally as well as provide methods to track the usage and value of these services.
A portal must provide for the aggregation of:
- Information - structured data and unstructured content, presented consistently and coherently through a simplifying taxonomy and highly navigable user interface.
- Business Process - simple and complex processes exposed by the portal as services; at times the portal will need to provide state and context management for processes that span multiple existing processes.
- Business "Practice" - collaboration tools that enable users to more effectively and productively handle situations that are outside of automated business processes or where processes "break down".
A successful Information Delivery Portal will provide:
- A Simplified Presentation, Unified Look & Feel
- A Unified Application Architecture
- A Single Technical Infrastructure
- Proactive Change Management
- High Efficacy/Lower Cost Training
Our experience outlines the following guiding principles for Portal Solution:
- Timely Access — Provide flexible data access and capabilities across all appropriate levels of the internal and external organizations
- Single Version of the Truth — Delivered information should be consistent across user populations, access mechanisms and time periods
- Reducing the amount of time to get information access to the community — Information will be available to the users in a timely fashion
- Implementing a Scalable Architecture — Flexibility to change system work flow processes to accommodate future changes in business process
HighPoint-Solutions' Portals Solution provides a wide range of offerings working with the leading technology vendors to enable your web portal to be the gateway to role-based business and information services. Our methodology covers Strategy, Architecture and Implementation, as well as Launch and Post-Launch support.